The second-hand marketplace Users Express Frustration Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for women's and children's garments without notifying every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Updates
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change to its shipping options due to shopper criticism.
